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1Red Casino Responsible

1Red Casino gives players six self-exclusion periods, from 24 hours up to a permanent closure, alongside a short list of practical hints for staying in control. We also point anyone who needs extra support towards independent organisations outside the casino.

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Responsible Gambling Tools at 1Red Casino

We set the minimum age to play at 1Red at 18, and we offer six self-exclusion periods so players can step away for as long as they need: 24 hours, 7 days, 30 days, 6 months, 1 year, or a permanent closure of the account. Once a self-exclusion is active, we block deposits, games and promotions, and no new account can be opened for the duration.

Practical hints we share with players

Our Responsible Gambling page sets out six hints we ask players to keep in mind: set a deposit limit, avoid chasing losses, set a time limit, avoid playing while stressed, depressed or under the influence, take regular breaks, and keep only one account. These are guidance rather than enforced tools, so the habit of checking in on your own play stays with the player.

Anyone who recognises signs of problem gambling can also reach out beyond 1Red: we point players towards Gambling Therapy, Gamblers Anonymous and BeGambleAware, and towards an external list of parental-control internet filters for shared devices.

How Self-Exclusion and Limits Work at 1Red

Once a temporary self-exclusion period at 1Red ends, the account reactivates automatically and we send a confirmation email, so no further action is needed from the player. A permanent or indefinite exclusion works differently: it can only be lifted by a written request, followed by a seven-day cooling-off period before the account reopens, and we may refuse reactivation, or extend the exclusion, if we suspect problem gambling, erratic communication or signs of mental illness.

While a self-exclusion is active, the balance already in the account cannot be withdrawn until the exclusion ends or is lifted, so it is worth thinking about this timing before confirming a period. We recommend setting a deposit limit as one of our core hints, though 1Red does not currently describe a self-service tool for setting that limit directly through the account, and deposit limits cannot be applied to crypto deposits at all, only to fiat transactions handled through our payment methods.

Because promotions and responsible play sit close together, we also flag that cancelling a pending withdrawal to receive a bonus, an option listed among our promotions, deserves the same caution as the self-exclusion tools described here.

Self-Exclusion Periods at 1Red Casino

The table below lists every self-exclusion period we offer and how each one is lifted.

PeriodReactivation
24 hoursAutomatic, with a confirmation email
7 daysAutomatic, with a confirmation email
30 daysAutomatic, with a confirmation email
6 monthsAutomatic, with a confirmation email
1 yearAutomatic, with a confirmation email
Permanent / indefiniteWritten request plus a 7-day cooling-off period

Shorter periods return control to the player automatically, while a permanent closure is deliberately slower to reverse, and reactivation can still be declined if signs of problem gambling remain.

Responsible Gambling FAQ

What self-exclusion periods does 1Red Casino offer?
We offer six options: 24 hours, 7 days, 30 days, 6 months, 1 year and permanent closure. While active, an exclusion blocks deposits, games, promotions and new account creation.
Can I withdraw my balance while self-excluded from 1Red?
No. Any balance left in the account cannot be withdrawn until the self-exclusion period ends or, for a permanent exclusion, until it is formally lifted.
How do I reactivate my account after a temporary self-exclusion?
Temporary periods of 24 hours up to 1 year reactivate automatically once the period ends, and we send a confirmation email. No separate request is needed.
Can a permanent self-exclusion at 1Red be reversed?
A permanent or indefinite exclusion can only be lifted through a written request, followed by a seven-day cooling-off period. We may refuse reactivation if problem gambling is suspected.
Does 1Red offer a deposit limit tool?
Setting a deposit limit is one of the hints we recommend, but we do not describe a self-service deposit limit tool, and limits cannot be applied to crypto deposits.
What is the minimum age to play at 1Red Casino?
The minimum age is 18. Self-excluded players are not accepted for the duration of their exclusion, and one account is permitted per person.
Which organisations can help with problem gambling?
We point players towards Gambling Therapy, Gamblers Anonymous and BeGambleAware, along with an external list of parental-control internet filters for shared devices.